Frequently Asked Questions
Customers can send us a request using our request form. We can respond and confirm your order within 24 hours.
Minimum Order quantity is the lowest quantity of a certain product a supplier is willing to sell. It varies from supplier to supplier even for the same product. Once we will receive inquiry, we can provide answer individually.
We offer warranty of 45 days.
Yes, we do ship parts all over the globe.
Shipment costs is not fixed and vary based on the customer destination and the product sold (dimensions and weight).
Shipment costs is not fixed and vary based on the customer destination and the product sold (dimensions and weight).
Yes. When we ship the parts from our test-house, our logistics team updates the Tracking Number for the shipment in the quote, which we can share with the customer and he too can track the order at his end.
Our products are quality tested in our ISO certified test-houses to ensure their authenticity and functionality before we dispatch the shipment to our customers and the testing comes completely free-of-cost for the customer. In this way we ensure that our products are of better quality than other distributors.
You can search for the parts directly in our web-page or in our company catalogue. In case you still don’t find the part, you are looking for in either our website or in our catalogue, you can still send us the requirement and our long chain of suppliers and vendors working for us, who literally has a stock of any active/passive electronic components you may have a need for would ensure price quote and stock availability for those parts.
Yes, samples can be received when the customer generally signs a conditional offer with us stating that post approval of samples, he will order the remaining parts of the complete order with us.
Our prices are valid for 30 days after we send you a quote. After this time, we must check again with our supplier.
The payment methods we accept are – Bank Transfer, Credit Payment via PayPal, MLC Europe Credits.
The only credit card payment option we have at MLC Europe GmbH is via PayPal.